The SPI Automated Employee Recruitment Program FAQ's

• Who is the Spherion Assessment Group?
• Why is pre-screening candidates so important?
• How long does it take to set up the automated system?
• How often can I use this service?
• How long does a typical assessment take?
• What is a customized assessment?
• What are Tier I and Tier II Questions?
• Do I have to call Spherion every time I want to activate the automated service?
• How often are reports sent to HR managers?
• How long does it take to generate a report on candidates applying for a position using this automated service?
• What is the format?
• Is the Automated Employee Recruitment Program available in languages other than English?
• What tools are required to manage the system?
• Are there any success stories from SPI members enrolled in the program?
• What kind of customer service support does Spherion provide?
• How much does it cost?

Who is the Spherion Assessment Group?

SpherionŽ has been making the workplace work better^SM for nearly 60 years by connecting the right employees with the right companies when they need them most.

The company delivers recruitment, outsourcing and technology solutions that measurably enhance workplace performance. As a pioneer in the temporary staffing industry, Spherion has screened and placed millions of individuals in flexible and full-time jobs that have ranged from administrative and industrial positions to a host of professions that include accounting, finance, sales, marketing, manufacturing, engineering, law, human resources and technology.

Spherion's broad-based experience in recruiting and staffing is founded on an in-depth understanding of the workforce and the issues that drive performance. It has extended this expertise into high-value workforce management and outsourcing solutions that incorporate specialized knowledge of many workplace processes and technologies. It is these core competencies that Spherion offers to clients who want to more effectively plan, acquire and optimize talent to improve their bottom line.

Why is pre-screening candidates so important?

In today's tight job market, a single opening can garner hundreds of responses. While there are a number of candidates with the right skills and experience, you need to be sure to screen out the candidates who are not a good cultural fit or who are least likely to stay. Take the time to put in a simple screening process that will help you quickly yet thoroughly evaluate the applicant pool. Whether it is outsourcing candidate screening or building a simple process to identify desired skills, experience or industry background, structured applicant assessments will help ensure that you are interviewing-and spending time with-the right candidates.

How long does it take to set up the automated system?

It usually takes about 2 weeks, To add on the existing application, It will take between 2 and 4 weeks to customize a new application, depending on the complexity required.

How often can I use this service?

Once your company has been added to the Spherion System, you are free to use it whenever the need arises.

How long does a typical assessment take?

It typically takes 6-8 minutes to complete the assessment.

What is a customized assessment?

A customized assessment can be any one of the following:

• A separate 800 number from the one provided by Spherion
• An additional language, other than English
• Any modification to Tier I and Tier II questions.

What are Tier I and Tier II Questions?

Tier 1 questions cover: conditions of employment; skills pre-requisites; education pre-requisites; and experience level required for the job being applied for. Tier II questions cover five dimensions: cooperation; handle work demand; dependability; flexibility and work ethic.

Do I have to call Spherion every time I want to activate the automated service?

No clients are trained by Spherion representatives on how to open and close the assessments themselves.

How often are reports generated to HR managers?

Spherion sets up the reporting requirements for each client based on the frequency they'd like.

How long does it take to generate a report on candidates applying for a position using this automated service?

Reports, or "Candidate profiles", are generated within 30 minutes of the candidate completing the call.

What is the format?

"Candidate Profiles" are sent back to the HR Manager via e-mail or fax.

Is PeopleScreen™ available in languages other than English?

Yes, the PeopleScreen™ is available in almost any language, for an additional translation and recording fee.

What tools are required to manage the system?

Spherion's on-line Hire Manager tool gives you the ability to access candidate profiles, research candidate calls and open and close your job positions. This is an important tool as it enables you to manage the flow of candidates through your interview, and therefore helps you to manage your costs.

Are there any success stories from SPI members enrolled in the program?

Yes, one SPI member reports the following:

Proper selection, orientation, and training of employees has had the following effect on Profit Margin and Cash Flow:

*This represents a partial year of data from August 2002 thru February 2003. If annualized, the turnover for a full twelve months would be 41 employees, which will be another 50% improvement.