Salary: Manager, Digital Design: $70,000 - $88,000

The Plastics Industry Association (PLASTICS), a Washington DC based trade association, represents the nation’s nearly one million workers in the plastics industry. PLASTICS seeks a Manager, Digital Design is a talented graphic designer who can take concepts and ideas and create visual representations in both print and electronic media through design that connects with the audience. The Manager of Digital Design is responsible for delivering effective, aesthetic, on-brand creative for Plastics Industry Association (PLASTICS) products such as events, membership, sustainability programs, and publications. As a custodian of PLASTICS brands, the Manager, Digital Design conceptualizes and implements creative solutions that consistently and clearly communicate brand identity, positioning, and messaging through all brand touchpoints and promotional campaigns including email promotional creative, email templates, social media graphics, digital media, web, signage, and print collateral. 

Responsibilities:

• Creates print and digital graphic design content for the organization and all additional PLASTICS brands (e.g., web graphics, branding campaigns, social media, display ads, email graphics, print collateral, event materials). 
• Contribute to a wide range of projects and media across multiple software programs to visualize and develop innovative graphic designs that support business goals. 
• Handles day-to-day graphics requests from multiple departments. 
• With input from managers, assists with the visual and creative execution of the PLASTICS’ marketing campaigns in alignment with the association’s marketing vision, including branding, positioning, voice, and personality of the association. 
• Maintains brand standards consistently and collaborates with cross-functional teams to stay up to date with and relay updates. 
• Updates and maintains internal databases for designs, photography, and video. 

Education & Experience:

• Bachelor’s degree in graphic design, arts, or a related field or equivalent experience. 
• A minimum of two years experience in a related position as an in-house designer for a marketing agency, organization or trade association experience preferred.  
• Experience with or willingness to learn Adobe Creative Suite, Ceros, and Wordpress. 

Knowledge, Skills, & Abilities:

• Working knowledge of graphic design principles, email management, and customer service management (CRM) tools. 
• Written and verbal communications skills with diverse stakeholder audiences.  
• Self-motivated with attention to detail, problem-solving, organizational, emotional intelligence, and interpersonal skills. 
• Ability to prioritize and work on a variety of projects, adjust to changing priorities, meet deadlines, and deliver results.  
• Ability to work autonomously and collectively to build consensus. 
• Ability to provide customer service to internal and external stakeholders. 
• An earnest work ethic and dedication to collective success of the organization in service of our membership.  
• A commitment to promoting and working in an inclusive and diverse environment with a variety of colleagues from multiple backgrounds.  
• Demonstrate a commitment to embody and uphold PLASTICS’ core values of ethics, unity, impact, optimism, and innovation in all interactions and responsibilities. 
• Working knowledge of Microsoft Office applications

Interested?

Please complete the PLASTICS Job Application

About Us: 

The Plastics Industry Association (PLASTICS) is a purpose-driven organization here to support the entire plastics supply chain. We are proud to represent the nearly one million people who are employed by companies in the plastics supply chain in the United States. PLASTICS is a dynamic organization with an ambitious team, striving for growth and success. Together we shape the direction of the entire plastics industry and as a job requirement, have some fun while doing so. Employees have the opportunity to learn, develop, and impact both the industry and our association.  We also encourage volunteerism. As a team we seek opportunities to improve the communities in which we work and visit, including organizing riverbank clean-ups.

We offer generous benefits including health, dental, vision, life insurance, well-being, a 401(k) plan with employer contributions, competitive salaries, and work from home flexibility.  We work hard, we play hard and we value a work-life balance!  In fact, we offer unlimited paid time off and employees take personal time off at their own discretion. 

PLASTICS is an equal employment opportunity employer and does not discriminate based on race, sex, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status, or any factor prohibited by applicable law. To learn more about PLASTICS, visit us at https://plasticsindustry.org/.

Salary: Manager, Membership Administration: $65,000 - $81,000

PLASTICS seeks a Manager, Membership Administration to collaborate closely with the Membership team to oversee the management of membership database and administration tasks. The Manager of Membership Administration will manage efficient processing of membership and renewal applications in alignment with PLASTICS by-laws. The Manager will also ensure accurate and up-to-date records in both member and non-member databases, collaborating with the Membership team to fulfill members’ needs effectively.  

Responsibilities:

New Member Processing 

• Verify and cross-reference applications with existing records to ensure accuracy in setting up new records to consolidate and prevent the creation of duplicate records along with coordinating with the Membership team to build out member rosters. 
• Generate invoices and monitor payments, coordinating with the finance department and membership team, as part of establishing the membership. 
• Assist with creating, tracking, and maintaining membership data reports and tracking. 
• Prepare, review, and process new and renewal member applications. 
• Send out new member announcements after receiving payment from new members.  

Membership Renewal Processing 

• Assist in processing member annual renewals, a campaign that starts in September each year for the following calendar year.  
• Coordinate with the Finance team to prepare and send invoices when requested by members. 
• Verify and cross-reference renewal forms to ensure accuracy in membership records. 
• Assist in the preparation of renewal forms for back-up use. 
• Manage and coordinate mailing including mail merges, labeling and stuffing mailings. 
• Assist in tracking the renewal process. 

 Database Oversight & General Membership 

• Conduct monthly audit of membership records to verify accuracy of counts. 
• Answer membership direct telephone line and monitor membership email box to provide customer support responding to inquiries or referring to appropriate colleague on membership or PLASTICS team. 
• Continually maintain database integrity based on incoming inquiries or targeted projects. 

Education & Experience:

• Bachelor’s degree in business administration, marketing, communication or a related field or equivalent work experience. 
• A minimum of two years’ experience in sales, membership management or a related industry; trade association and/or plastics industry preferred. 
• Experience with or willingness to learn an association management software (AMS) and customer management relationship (CRM) (iMIS preferred). 

Knowledge, Skills, & Abilities:

• Written and verbal communication skills with diverse stakeholder audiences.  
• Self-motivated with attention to detail, problem-solving, organizational, emotional intelligence, and interpersonal skills. 
• Ability to prioritize and work on a variety of projects, adjust to changing priorities, meet deadlines, and deliver results.  
• Ability to work autonomously and collectively to build consensus. 
• Ability to provide customer service to internal and external stakeholders. 
• An earnest work ethic and dedication to collective success of the organization in service of our membership.  
• A commitment to promoting and working in an inclusive and diverse environment with a variety of colleagues from multiple backgrounds.  
• Demonstrate a commitment to embody and uphold PLASTICS’ core values of ethics, unity, impact, optimism, and innovation in all interactions and responsibilities.  
• Knowledge of Microsoft Office applications, Excel preferred. 

Interested?

Please submit your interest via the Job Application Form.

About Us: 

The Plastics Industry Association (PLASTICS) is a purpose-driven organization here to support the entire plastics supply chain. We are proud to represent the nearly one million people who are employed by companies in the plastics supply chain in the United States. PLASTICS is a dynamic organization with an ambitious team, striving for growth and success. Together we shape the direction of the entire plastics industry and as a job requirement, have some fun while doing so. Employees have the opportunity to learn, develop, and impact both the industry and our association.  We also encourage volunteerism. As a team we seek opportunities to improve the communities in which we work and visit, including organizing riverbank clean-ups.

We offer generous benefits including health, dental, vision, life insurance, well-being, a 401(k) plan with employer contributions, competitive salaries, and work from home flexibility.  We work hard, we play hard and we value a work-life balance!  In fact, we offer unlimited paid time off and employees take personal time off at their own discretion. 

PLASTICS is an equal employment opportunity employer and does not discriminate based on race, sex, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status, or any factor prohibited by applicable law.

Salary: Senior Manager, Marketing Technology & Operations: $83,000 - $103,000

The Plastics Industry Association (PLASTICS), a Washington DC based trade association represents the nation’s nearly one million workers in the plastics industry. PLASTICS seeks a Senior Manager of Marketing Technology and Operations to be responsible for the execution and enhancement of PLASTICS' marketing strategies through the adept use of technology and streamlined operations, including email service provider (ESP) automation, website management, paid advertising, attribution, tracking, and reporting. In partnership with the Marketing and Information Technology (IT) team, the Senior Manager will manage the MarTech stack, collaborate across the organization to execute campaigns, and transform data into actionable strategies that power our revenue engine. The Senior Manager, Marketing Technology and Operations is adept in both technical acumen and operational expertise with a proven track record of driving successful marketing campaigns, optimizing processes, and leveraging data to inform strategic decisions.

Responsibilities:

• Work cross-departmentally to develop and execute marketing campaigns for association activities and initiatives (promotional campaigns, email sends, print ads, social promotion, and paid advertising).
• Establish email marketing and social media strategies and workflows (segmentation, drip campaigns, retargeting, content development, paid and organic advertising, etc.) to increase event participation and improve digital engagement.
• Partner with the Membership team to develop and implement membership recruitment, onboarding, retention, and engagement strategies.
• In partnership with IT, develop internal standard operating procedures (SOPs) and oversee a consolidated email calendar to ensure high deliverability and engagement; monitor and maintain email health and similar marketing metrics in Hubspot, including identifying improvements and championing automation around workflows, segmentation, and lead scoring.
• Execute on association website strategy and updates; oversee the maintenance, content updates, and optimization of the company’s WordPress website and event microsites to ensure a seamless user experience; implement search engine optimization (SEO) best practices to drive organic traffic and improve search engine rankings; utilize analytics tools to track website performance and identify areas for improvements.
• Develop and maintain marketing performance dashboards and reports to track key metrics and key performance indicators (KPIs); deliver regular reports and translate marketing data into insights for decision-makers.
• Work closely with the Digital Design & Brand team to develop print and digital assets that support broader marketing plans, ensuring pieces adhere to brand standards and are appealing to recipients.
• Fulfill other duties and responsibilities appropriate to the position and area.

Education & Experience:

• Bachelor’s degree in Marketing, Communications or a related field or equivalent work experience.  
• A minimum of three years’ experience in a related marketing or communication position in a trade association or marketing/public relations agency.
• A successful track record in membership development and audience acquisition, marketing analytics to inform and improve campaign strategy, and growing membership/customer programs or membership/customer retention and renewal.
• Experience with Hubspot, Mailchimp, WordPress, and/or project management software is preferred.
• Experience using marketing analytics to inform and improve campaign strategy.
• Experience in growing membership programs and/or improving membership retention and renewal.

Knowledge, Skills, & Abilities:

• Knowledge of digital marketing tactics including segmentation, drip campaigns, tracking and retargeting, paid and organic advertising, and SEO to market programs and services.
• Systems thinker and creative problem solver comfortable with integrations and analyzing data across the full stack to define metrics.
• Dedicated to operational excellence, change management, and building best-in-class frameworks.
• Written and verbal communication skills with diverse stakeholder audiences.
• Self-motivated with attention to detail, problem-solving, organizational, emotional intelligence, and interpersonal skills.
• Ability to prioritize and work on a variety of projects simultaneously, adjust to changing priorities, meet deadlines, and deliver results.
• Ability to work well autonomously and collectively to build consensus.
• Ability to provide customer service to internal and external stakeholders.
• An earnest work ethic and dedication to the collective success of the organization in service of our membership.
• A commitment to promoting and working in an inclusive and diverse environment with a variety of colleagues from multiple backgrounds.
• Demonstrate a commitment to embody and uphold PLASTICS’ core values of ethics, unity, impact, optimism, and innovation in all interactions and responsibilities.  
• Working knowledge of Microsoft Office, ESP, web, and project management applications.
• Ability to travel (<25%). 

Interested?

Please complete the PLASTICS Job Application

About Us: 

The Plastics Industry Association (PLASTICS) is a purpose-driven organization here to support the entire plastics supply chain. We are proud to represent the nearly one million people who are employed by companies in the plastics supply chain in the United States. PLASTICS is a dynamic organization with an ambitious team, striving for growth and success. Together we shape the direction of the entire plastics industry and as a job requirement, have some fun while doing so. Employees have the opportunity to learn, develop, and impact both the industry and our association.  We also encourage volunteerism. As a team we seek opportunities to improve the communities in which we work and visit, including organizing riverbank clean-ups.

We offer generous benefits including health, dental, vision, life insurance, well-being, a 401(k) plan with employer contributions, competitive salaries, and work from home flexibility.  We work hard, we play hard and we value a work-life balance!  In fact, we offer unlimited paid time off and employees take personal time off at their own discretion. 

PLASTICS is an equal employment opportunity employer and does not discriminate based on race, sex, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status, or any factor prohibited by applicable law. To learn more about PLASTICS, visit us at https://plasticsindustry.org/.